Returns & Refunds Policy

Thank you for shopping at denliwear.com, operated by Hang Zhou Easy Scaling E-commerce Co., Ltd (杭州易启靓电子商务有限公司).
We value your satisfaction and aim to make returns simple and transparent.

Order Cancellation

You have the right to cancel your order within 30 days of receiving it, without giving any reason.
To exercise this right, please contact us by email at 1195448237@qq.com and include your order details.

Once we receive and inspect the returned goods, your refund will be processed within 30 days using the same payment method used for your purchase.
No additional fees will be charged.

Return Conditions

To qualify for a return:

• The goods must have been purchased within the last 30 days.

• The goods must be unused and in their original packaging.

Non-returnable items include:

• Custom-made or personalized products.

• Perishable items or goods past expiry.

• Items unsealed after delivery for hygiene reasons.

• Items inseparably mixed with other products after delivery.

We reserve the right to refuse returns that do not meet these conditions.

Returning Goods

Customers are responsible for the cost and risk of returning goods.
Please use a trackable and insured shipping method, as we cannot refund items lost or damaged in transit.
Refunds will only be issued once we receive the goods or valid proof of return delivery.

Contact Us

For any questions about this policy or your return, please contact us at:
📧 1195448237@qq.com